Shipping & Returns
HOW MUCH DOES SHIPPING COST
You can see how much shipping will be on your order at checkout, before you place an order. We offer a flat rate shipping scheme, as a guide please see below -
- UK - £5 Flat Rate
- EUROPE - £10 Flat Rate
- USA & CANADA - £12 Flat Rate
- REST OF WORLD - £15 Flat Rate
DO YOU SHIP INTERNATIONALLY?
We do. If your country isn't listed in the shipping options at checkout just drop us an email to firstname.lastname@example.org
WHEN WILL MY ORDER BE SHIPPED?
Orders are usually dispatched within 2 working days. You will receive a notification email once your order has shipped. Orders are not shipped on weekends or bank holidays. If there is a delay with your order we'll get in touch to let you know.
CAN I TRACK MY ORDER?
Yes, we'll send you a DHL tracking number once your order has shipped.
HOW LONG WILL IT TAKE TO DELIVER AFTER SHIPPING?
All orders are shipped with DHL and will arrive internationally within 2-4 working days. See below as a guide:-
- UK & EUROPE - 2-4 Working Days
- USA / CANADA - 2-4 Working Days
- REST OF WORLD - 2-4 Working Days
RETURNS + EXCHANGES
WHAT IS YOUR RETURNS POLICY?
You can return any item for a refund within 14 days of receiving your original order.
WHAT IF I'VE MOVED, OR PUT THE WRONG ADDRESS?
We cant be held responsible for an incorrect address being entered on your order or if you have moved. Address Confirmation is given in the checkout section of the site. If this is not noticed until after your order is finalised, please contact us at email@example.com